TERMS & CONDITIONS

This web page represents a legal document and constitutes the terms and conditions for our website: www.globalactivities.es (“Terms and Conditions”), owned by Global Activities SL (GC-004154. C/Casanovas, 170, 3-2, 08036 Barcelona (Spain); CIF: B62861026; contact@globalactivities.es | (0034) 615 049 956). By visiting Global Activities‘s website and/or Global Activities‘s services, you acknowledge and accept the Terms and Conditions set out below, and you hereby agree to fully comply with such Terms and Conditions.

Global Activities reserves the rights to amend the Terms and Conditions from time to time or update them occasionally in order to meet the appropriate requirements and standards. Your continued use of our website and/or our services after any amendments of these Terms and Conditions will constitute your acceptance of such amendments. Defined below is all the useful information about our online reservation system along with the Terms and Conditions.

GENERAL INFORMATION

  • You must be at least 18 years of old to register and use this website.
  • Our booking system can be used and accessed by a registered agent to book their individual customers.
  • It is Global Activities‘s right to restrict access to other areas of this website, or to the entire website, at it’s discretion.
  • If we provide you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that such user ID and password are kept confidential at all.
  • All information (written or in images) presented on the website is property of Global Activities and is exclusive for the use of the website: www.globalactivities.es. Any information presented on the website, any other information which is property of Global Activities cannot be copied.
  • You will be held fully responsible for the payment of the bookings and or purchases through our website.
  • It is not accepted to use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

LIABILITY

The Terms and Conditions shall be governed by and construed in accordance with the federal laws of Spain. Any dispute arising out of these Terms and Conditions and our services shall be exclusively be submitted to the competent courts in Barcelona, Spain.

BOOKINGS

Hotel Bookings

  • We reserve the right to cancel bookings which appear to have been made to block or hold spaces.
  • It is your duty to ensure all that all information or details in the booking are legitimate. You will be liable for any charges incurred due to incorrect information or details given on the booking.
  • It is your duty to check all special conditions of the bookings.
  • Global Activities voucher will be issued to clients via e-mail and given to the traveler at all times.
  • Amendments are subjected to the amendment policy stated on the booking if there is any otherwise, it will follow the same deadlines and charges of the cancellation condition.
  • Cancellations are subjected to the cancellation conditions of the booking.
  • Any requests such as early check in, late check out, interconnecting, non-smoking and others alike will be requested from the hotel but, cannot be guaranteed.
  • Global Activities is not responsible for the extras incurred by the guests.

Transfer Bookings

  • We reserve the right to cancel bookings which appear to have been made to block or hold spaces.
  • It is your duty to ensure all that all information or details in the booking are legitimate. You will be liable for any charges incurred due to incorrect information or details given on the booking.
  • It is your duty to check all special conditions of the bookings.
  • Multiple transfer charges or hourly rates will be applied for additional stops outside the pickup/drop off zones.
  • Rates do not include Parking or admission fees.
  • Cancellations of confirmed services are subject to a cancellation charge depending on the cancellation time and service.
  • Any pick up will include 40min waiting time, after that we will charge extra hours.

Tours Bookings

  • We reserve the right to cancel bookings which appear to have been made to block or hold spaces.
  • It is duty ensure that all information or details in the booking are legitimate. You will be liable for any charges incurred due to incorrect information or details given on the booking.
  • It is your duty to check all special conditions of the bookings.
  • All tours are subject to availability.

CHILD POLICY

  • Global Activities should be informed prior to the arrival date if there are any children coming with the parents. Hotels have different child policies & charges. Failure to do so may result in the guests being charged for the extra child/children or not being accommodated.
  • Concerning any meal policy, the properties commonly provide meals for children up to 2 years old free of charge, Children between 3-12 years old are commonly subject to extra meal charges depending on the property.
  • For transfer bookings, it is the responsibility of the client to ensure they have the correct child/infant seat for use in the booked vehicle. Failure to do this could result in the service not taking place with no refund possible.

CANCELLATIONS

  • Reservations must be cancelled sending an email to: booking@globalactivities.es Cancellation terms and policies are usually outlined in the reservation. The acknowledgement in return will be the confirmation of the cancellation, and it will be taken as of the date and time of cancellation. The client is liable to pursue the acknowledgement.
  • Cancellations after the deadline will result in an invoice only for the first night of stay (if unused) or for the charge asked from the hotel with the reservation. In some cases the charges may be up to 100% of total amount, depending on Hotel/Supplier terms.
  • The clients are not allowed to cancel or amend directly with the hotel. Any cancellations or amendments made directly with the hotel shall not be considered valid. The client should send all the cancellations and amendments and/or early check outs directly to Global Activities mail: booking@globalactivities.es
  • During exhibition and events periods, the terms of cancellation could be different from the standard terms. It is your duty to pay attention to such unusual cases.

PAYMENT AND INVOICES

  • All bookings’ invoices will be issued on the booking arrival date. Payment is due as per the number of days specified in your agency agreement..
  • Payments made by credit cards cannot be cancelled without case.
  • In the event of any cancellation by you, the cancellation policies of the relevant hotels may be applied to the cancellation and passed to you, in which case any hotel cancellation charges that Global Activities incurs will be payable by you to Global Activities as a debt, which shall be immediately due and payable, or applied to the credit card you have provided.

BOOKOUTS

  • In situation where hotels are required to close or are not operational due to reasons such as overbooking, system errors, government taking over the hotel/property for their use and other force majeure, Global Activities will endeavor to find a suitable alternative accommodation for your guests. Global Activities will try to offer alternative of the same category and location, whenever possible. You will be invoiced as per the hotel or accommodation bearing the lower cost.

COMPLAINTS

  • In case of any disputes or protests, any complaint shall be submitted to us in written form and within 15 days starting from the last day of the occupancy. Any complaint submitted after this deadline shall not be taken in consideration.
  • All disputes should be supported with documentary proofs. Any unsupported complaints will not be taken in consideration.
  • Disputes will not be accepted relating to discounted rates or hotel promotions enforced during the client’s stay.

DISCLAIMER

Subject to the limitations set out in these Terms and Conditions, under no circumstances will Global Activities, or its shareholders, directors, affiliates, officers, employees, subsidiaries and agents be liable for any loss or damages of any kind including but not limited to: direct, indirect, special or consequential loss and damages for any use of the site www.globalactivities.es or for any of the services provided by Global Activities SL.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this by accessing your internet browser’s (e.g. Internet Explorer, Google Chrome, Mozilla Firefox) settings. Each browser is a little different, so look at your browser’s ‘Help’ menu to learn the correct way to modify your cookies.

If you wish to disable cookies from your browser, some features will also be disabled. It won’t affect the users experience that make your site experience more efficient and some of our services will not function properly.

Third Party Disclosure

We do not sell, trade, rent or otherwise transfer your personally identifiable information to third parties unless we provide you with advance notice. Now withstanding the above, third parties shall not include our website hosting partners, and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ right property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.

Third Party Links

We do not include or offer third party products or services on our website.

Children’s Privacy

Global Activities does not specifically market to children under the age of 18.

Updating this Policy

Global Activities may update and modify this Privacy Policy from time to time, by posting a new version on its website. Your continued use of our website and/or our services after any modification of this Privacy Policy will constitute your acceptance of such modification.

If at any time you would like to unsubscribe from receiving future emails, you can

If there are any questions regarding this privacy policy you may contact us using the information below.